Email Fundraising Bootcamp

At the Email Fundraising Bootcamp, you will learn everything from how to develop the appropriate strategy for your email campaign to avoiding spam filters and tracking your success.

SEO vs. Consistent Style

In the process of promoting this year’s Capacity Building Training Series, we’re implementing some of the SEO techniques we’ve been studying.

As Communications staff, one dilemma we’ve encountered is the use of alternate spellings from what we use in the TSNE style guide. Such as “nonprofit” vs. “non-profit” and “fundraising” vs. “fund-raising,” etc. TSNE uses “nonprofit” (except for the NonProfit Center) throughout all materials and the website.

So “non-profit” (the example in question was “non-profit financial management”) does not actually appear within the text on our page. Which translates to a lower quality score for certain search terms (“non-profit fund-raising”), and thus lower SEO potential.

If you have an organizational style guide, how do you address this issue? Do you ignore the style guide on your website in order to allow for multiple options to appear within the text? Do you stick to your style guide and remain consistent? Have you created a new style rule that still allows for consistency?

A Conversation with… Dr. Michael Eric Dyson

As part of the new lecture series, Conversations with …, the Diversity and Inclusion Initiative of Third Sector New England hosted a presentation by Dr. Michael Eric Dyson for the region’s nonprofit community. The professor, CNN commentator, author and pundit spoke of the central role diversity and inclusion play in building cohesive and effective organizations - and strong communities.

He shared his insights on issues such as the politics of inclusion; the privilege of invisibility; institutional perpetuation of racism; challenging other “isms”; stereotypes and forms of bigotry; and rethinking the paradigm of race, bias, and class prejudice vs. concentrated poverty.

 
Part 1

Part 2

Part 3

Part 4

This video was originally shared on blip.tv by tsne with a No license (All rights reserved) license.

What Workshops Would You Like to See?

We are busy drafting the curriculum for next year’s training series. Help us to craft the workshops that best fit your needs by filling out our survey, and be entered into a raffle to win one free workshop slot for the 2009-2010 Capacity Building Training Series.

Nonprofit Collaboration: We’ve Got Options

A recent Boston Globe article suggested that the nonprofit merger rate has increased due to the economic downturn. In a letter to the editor, TSNE’s Hez Norton, who oversees our new Organizational Transitions program, suggests that there are many other — and often more effective – ways for nonprofits to share resources to better serve constituents.

In “More nonprofits engage in mergers for survival” (April 15, 2009), The Boston Globe examines one way that nonprofit organizations are collaborating - through mergers. While this may be a viable alternative for organizations with compatible missions, it is important to understand that merger is just one of many ways nonprofits are collaborating across the sector.

Third Sector New England was privileged to play a role in the two merger situations profiled in the article. Through our Executive Transitions Program, we placed the interim executive director at Dorchester CARES, who supported that merger process. We also placed the interim executive director and helped lead the transition process with Concilio Hispano that led to merger.

It is critical that nonprofit organizations explore an array of options as they look to meet their mission and best service constituents, especially during these difficult economic times. These options include joint ventures, shared services, merger, shared administration, shared programs and fiscal sponsorship.

The bottom line: Nonprofits need always to be creative in serving their constituents effectively – while keeping mission front and center. Looking at new models of collaboration and partnership has always been important. Now it is more important than ever.

Hez Norton, manager
Executive and Organizational Transitions

Nonprofits and the Stimulus Package

Unless you’ve been circling the earth on the International Space Station for the past six months, you know that President Barack Obama signed the 407-page American Recovery and Reinvestment Act (ARRA) of 2009, better known as the Stimulus Plan, into law on February 17.

We all know about the huge cost of the act – $787 billion dollars in spending (16) and tax and related provisions (7), the political wrangling before and after its passage and signing, and the large number of funding opportunities (34).

Nonprofits Need to Act Now

All stimulus funding is scheduled to expire in fiscal year 2011 – as stimulus funds are, as the name suggests, intended to be temporary, one-time injections of cash aimed at reviving the economy as quickly and efficiently as possible. The funds have been allocated to help people through the current economic meltdown and are not intended to morph into ongoing governmental assistance programs.

Given limited resources, how can a nonprofit afford to be “green”?

Jackie Cefola, NonProfit Center Program Coordinator

Visit http://www.tsne.org/ for more information.

This video was originally shared on blip.tv by tsne with a No license (All rights reserved) license.

What green practices can individuals personally adopt?

Jackie Cefola, NonProfit Center Program Coordinator, talks about going paperless, buying local vegetables & trying Vermiculture.

For more information, visit www.nonprofitcenterboston.org.

This video was originally shared on blip.tv by tsne with a No license (All rights reserved) license.

How do you make it easier for people to recycle?

Leah McNeill, TSNE Building and Office Services Manager

• Put the recycling bins very close to trash bins
• Use separate bins for glass, plastic and paper
• Start a building-wide recycling program and monitor it

This video was originally shared on blip.tv by tsne with a No license (All rights reserved) license.

What can a nonprofit do to be green at the organizational level?

Jackie Cefola, NonProfit Center Program Coordinator

Visit http://www.nonprofitcenterboston.org/ for more information.

This video was originally shared on blip.tv by tsne with a No license (All rights reserved) license.

What green products can a nonprofit purchase?

Leah McNeill, TSNE Building and Office Services Manager

• Buy milk and cream in quart sizes, individual servings
• Use a water filtration system, rather than bottled water
• Use disposable utensils that are biodegradable
• Buy supplies made from recycled materials

This video was originally shared on blip.tv by tsne with a No license (All rights reserved) license.

What can a nonprofit do to be green at the community level?

Jackie Cefola, NonProfit Center Program Coordinator

Visit http://www.nonprofitcenterboston.org/ for more information.

This video was originally shared on blip.tv by tsne with a No license (All rights reserved) license.

Annual Reports: Why Bother?

I’m in the thick of creating a 2008-2009 annual report, and the question I pose to other nonprofit communications professionals is, Why do we keep producing these things, and does anyone bother to read them anymore anyway?

Why do I pose the question? Well. if you enter the question, Does anyone still read nonprofit annual reports? in a Yahoo or Google search, some of the items that come up suggest that annual reports  are so last century. BUT, and this is a big but, the writers of these posts tell us that donors still care about what you are doing, who you are serving and your impact.

So, the question is, How do you provide this critical information to funders in a way that keeps the information lively and informative.

My colleagues tell me to consider a video annual report. Or you can try the four-page, keep it short and only discuss impact report. I also saw a report earlier this year that chronicled one young man’s journey thanks to the help he received from a nonprofit.

What advice can you folks give me and each other on the best way to create a relevant annual report in the “keep it simple and short” era? I’d love your help!

What’s the Optimum Length for a Webinar?

OR What If You Held a Three-Hour Webinar and Nobody Stayed?

Third Sector New England is offering a new training series to help nonprofits navigate the economic downturn — and use this time of change to decide if they need to retool and refocus their strategic direction. The trainings, which are three hours in length, are being offered for free to people anywhere in the country.

Therefore, we are offering these sessions as both an in-person opportunity and as a hybrid webinar or conference call. Obviously, webinars are rarely more than an hour in length. So we are grappling with how to:

• Make this venture affordable for us (as the minute plan could break the bank quickly).
• More important, make the webinar experience useful, educational and enjoyable for remote participants.
• Make sure the remote feature adds to and does not detract from the experience for in-person attendees.

Have any of you dealt with turning a long training workshop into a shorter webinar or call-in experience for remote participants? How have you structured these trainings, so that the remote folks could sign off in a place that gave them a fulfilling experience and caused the least disruption for the presenter and in-person participants?

Or have you found that people were willing to participate for a two- or three-hour training?
I look forward to your insights.

So, It’s “In” to Be Black

So, Larry King and company have proclaimed, “It’s in to be Black.”  He explained, laughingly (and that’s the part that really got me), on one of his recent shows that his eight-year-old son wants to be Black.

When did it become appropriate for people in the news business to joke about race like bad comedians on cable networks?

So, I guess I wasn’t in before?

First, King is suggesting that being Black was out until he decreed otherwise. As a Black American, I’ve always thought that being Black was in. I either felt sorry for or angry at those pathetic people who acted otherwise – the people that unwittingly helped to galvanize the Civil Rights movement and the centuries-long activism (most of it left out of the history books) that came before it.

The Obama Brand: Lessons for the Nonprofit Sector

A Respected Brand Can Get You Through Tough Times

When friends, coworkers and even family members find out that I went to Washington, D.C. for the Inauguration of President Barack H. Obama, they ask, What was it like? In their usually hushed voices, you hear one part awe, one part envy and two parts reverence. Even one of my husband’s friends, who mostly just nods when he sees me, asked to speak with me –  during their sacred weekly call about football – when he heard that I was on the National Mall for the swearing in.

Certainly, everyone from my mom to Rupert Murdoch and from the Guardian to CNN, MSNBC and Fox News (and how often do they all agree?) have called Barack Obama a rock star. Even rival John McCain pejoratively referred to then-Senator Obama during the presidential campaign as a celebrity.

So of course, everyone assumes that my experience witnessing the inauguration in person must have been amazing. And it was.

But it was also cold and windy and amazingly frustrating. I walked for nearly two hours from one check point to another between nine city blocks, and then was subjected to a body search in the frigid weather, before I finally got onto the mall to witness the event. And I, a member of the ticket-less lumpen proletariat, did better than hundreds of ticket holders who never made it in at all due to some kind of security breach.

But in the midst of all of the confusion, all of the waiting, and all of the pushing and shoving in and out of the Metro station and on the streets, two million people kept smiling – broadly – and greeting each other with such a positive spirit. And that is a testament to President Obama and all that he stands for.

And it is also a result, for those of us who try to practice such things, of successful branding and effective social marketing.

Social Marketing and Building a Respected Brand

Now before you suggest that I’m reducing President Obama’s accomplishments to a good brand, hear me out. The Obama campaign can teach nonprofits a lot about branding, messaging and social marketing.

Few people believed just a year ago at the beginning of 2008, that then-Senator Obama had a chance at the U.S. presidency. Even his wife has admitted to questioning his belief that he could be U.S. Commander-in-Chief. In addition to being a black man, our current president was raised in Hawaii and Indonesia and has a name that is anything but U.S.-traditional. His parents were not married when he was born, and his father was not American.

So how did he make it, and how can nonprofit organizations use some of the lessons from his campaign?

Six Steps to Borrow from Candidate Obama’s Brand Playbook

1) Be clear about purpose: First and foremost, candidate Obama was clear about what he wanted to achieve. Not only did he want to be the president for change, but he was clear about what that change would mean: transparent government, inclusive decision-making based on solid facts, citizen empowerment, progressive national and international policies, stewardship of our economy and ecology, and using technology to improve lives and strengthen communication.

Capacity Building Fund Grantees Announced

The TSNE Capacity Building Fund has awarded Planning Grants to 16 networks for the 2008-2009 grant cycle. Projects will help the participating organizations and the network as a whole more effectively achieve a shared goal: collaborating to face a community challenge — while together learning new program management and administrative strategies.

Congratulations to the new grantees!

Bottom Line: Four Workshops That Will Help Your Nonprofit Survive the Economic Crisis

To help nonprofit managers navigate the choppy waters ahead, TSNE is offering a series of free workshops focused on quick – but essential – information that can help your organization sustain itself through the crisis.

We are putting the finishing touches on the series and will send an email notification as soon as registration opens. To receive details and registration information, sign up for the TSNe-Training Announcements list.

Third Annual Be the Media Mini-Conference

Challenges and Opportunities in the Age of
New Media for Grassroots Organizations

The annual Be the Media Mini-Conference will help participants understand the link between strategic communications and organizing strategies as well as learn more about essential communications tools and techniques.

Date: Wednesday, December 3, 2008
Time: 9 a.m. – 5:30 p.m. (lunch provided)
Location: NonProfit Center
Cost: $15 – $35 sliding scale, includes lunch
Sponsored by: Progressive Communicators Network and Third Sector New England
Co-sponsored by: Project Think Different, Boston Women’s Fund, Resist and Press Pass TV

Communications and media work are powerful tools for organizers and nonprofits working on community and social issues, but they can also present challenges, particularly for under-resourced groups.

In recent years, the development of new media tools such as social networking sites, blogs with multi-media content, YouTube and cell phones as mass communication devices have both given groups more options and raised questions about where to focus already limited staff and volunteer time. At this year’s conference, we will explore not only how to implement these tools, but identify what are their best and most impactful uses for grassroots organizations.

The conference is designed to serve change makers at levels of communication experience including those who are doing communications work as part of their current positions, such as organizers, executive directors or policy advocates.

Massachusetts nonprofit social media survey

Being very interested in how nonprofits are using social media ourselves, we’d like to pass along a survey whose results we look forward to seeing.

—————————–

Talance is launching the Massachusetts Nonprofit Social Media Survey, whose objective is to gauge how Massachusetts nonprofits are using social media.

The results will help delineate where nonprofits fall in social media adoption rates, how that varies (for example by the size of the org), and what kind of benefits they’re receiving from their efforts. The findings will provide solid practical value for nonprofits that want to benchmark their own practices.

The survey will be open until Nov. 21, 2008.

Anyone can receive a free executive summary of the survey results when they become available this winter. Every organization that submits a completed survey will receive a complimentary copy of the full survey report, available in February.

Keeping the reins on viral marketing?

Last year, marketing for the Nonprofit Workout was simple in one key way – we promoted it in as many places as possible. We had several hundred seats to fill, after all.

The challenge is that we don’t necessarily know what worked and what didn’t. There were obvious spikes in our web traffic and registrations that could be tied to specific e-Newsletters or partner events, but as is the way with these things, most people registered in the final weeks before the conference. And while there is a “how did you hear about us?” field in the registration process, it’s not detailed enough to pinpoint which specific websites/calendars/partners were most effective.

So the conference wound up selling out — and even had a waiting list! — and we breathed a sigh of relief.

This year we are running a training series, so the marketing plan is very different. Instead of several hundred seats available at an all-day conference, we’re only trying to fill 30 seats at a half-day training — each month. We’re trying to find the right balance between promoting it enough places to sell out each training, but not having a long waiting list full of disappointed people.

Executive experience? The art of staying on message

Have you noticed that the phrase “executive experience” is being used to answer questions about a certain politician who has taken center stage in the last few weeks? No matter what the question is, inserted into the response (since often there is no actual “answer”) is the phrase “executive experience” — whether it is provided by the politician or by a supporter or spokesperson.

The phrase “executive experience” is even being used by detractors, as they dispute what is implied by the statement.

This is a real-world, real-time example of the art of staying “on message.” And by doing so, the general public is picking up the phrase — and the intended message behind it — with many taking that message as fact.

While I don’t suggest that nonprofit staff should practice “truthiness,” I do think that we can learn a lot from this process about getting our message across to the media while answering their questions honestly.

How Do You Use Our Website?

We are preparing for a revamp, and we’d like to ask you to take six to eight (6 – 8) minutes to fill out a quick survey, to help us evaluate and improve the TSNE and NonProfit Center websites as a resource to you. It’s quick, easy, secure and confidential.

What is the difference between executive transition and executive search?

Hez Norton, Executive Transitions Program Manager

Visit www.tsne.org/etp for more information

How would you define capacity building?

Deborah Linnell, Director of Programs

www.tsne.org

This video was originally shared on blip.tv by tsne with a No license (All rights reserved) license.</div

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